Returns & Exchanges
At Joseph Joseph, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any unused item in its original packaging within 30 days of receipt for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unused products in their original packaging, ensuring all tags and instructional manuals are included to qualify for a refund.
Attach Shipping Label
Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.
Drop Off and Track
Take your package to the nearest authorized drop-off point; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing